ConcertChat: a good example of making the communication context explicit

Pierre pointed me to this nice example of communication tool which makes explicit the communication context. This is greatly related to my research agenda as I am studying how these systems affect user performances in a task setting.

Communication is always embedded in a specific communication context. The participants build up knowledge using learning material, they discuss a draft or react to a message in a discussion. Existing chat systems do not pay attention to this context. The participants have to re-construct the communication context on their own. This is timeconsuming and leads to misunderstandings.

Concertchat En

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