Huang, E. M., Mynatt, E. D., Trimble, J. P. (2006). “Displays in the wild: Understanding the dynamics and evolution of a display ecology.” To appear in the Proceedings of the Fourth International Conference on Pervasive Computing (Pervasive 2006). Dublin, Ireland. [pdf]
The paper present an in-dept evaluation of large interactive displays within a multi-display working environment. One of the interesting findings is that the use of these displays change over time. The authors report the situation they faced where an interactive display slowly become an ambient display. Another interesting finding is that is not possible to evaluate the use of a single system. Often these technologies coexist in an environment full of other resources so we need to take into account all this richness.
In short they registered the following: changes in communication style over time; changes in the task of scientists over time; the effect of other devices available in the environment; the transition of the interactive use to ambient display; the dynamic use of the interactive display.